Course Catalogue

Course Catalogue

ITIL Version 3 training is now well under way at Foundation level, but the best option for intermediate and Advanced ITIL training is still Version 2. ISO/IEC 20000 is now emerging as a viable option for training in IT Service Management. We can help you make the choice of courses and we can provide you with the resources you need once you have made your decision.

Why should you attend our courses Find out more

We can deliver and support the following ITIL courses now:

Level

Version 2

Version 3

Introductory

Course retired

IT Service Management Overview with Polestar Simulation (1 day)

Foundation

ITIL Foundation V2

ITIL Foundation V3 with Polestar Simulation (3 days)

ITIL V2 to V3 Foundation Bridging

Practitioner

ITIL Cluster Support & Restore (5 days)

ITIL Cluster Release & Control (5 days)

Service Manager

ITIL Service Manager V2 (11 days)

Other

Combined ITIL Foundation and ISO/IEC20000 (5 days)

Contactability is an ITIL Accredited Training Provider (ATP) and an Authorised Education Centre (AEC) for Exin.

Courseware is from Solisma and G2G3 (Polestar).

Course catalogue

Why attend our courses?

Training Schedule

Closed/on-site courses

contactability PO Box 199 Yackandandah Vic 3749. T: 0425 752 274 F: (02) 6013 9209

e-mail: sales@contactability.net